Black Emerald Snake Chain

At All Things Nayab, we strive to ensure you love your purchase! However, if you are not completely satisfied, we are here to help.

Eligibility for Returns:
- Items must be returned within 7 days of delivery.
- Products should be in their original packaging, unworn, and in the same condition as received.
- Items purchased during sale event* or with a *discount code* are not eligible for returns or exchanges.
- For hygiene reasons, earrings cannot be returned or exchanged.

How to Return:
1. Email us at support@allthingsnayab.in with your order number, reason for return, and images of the product if it’s defective or damaged.
2. Once your request is approved, we will provide you with a return address.

Return Shipping:
- Customers are responsible for paying return shipping costs unless the item received is defective or incorrect.

Refunds:
- Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
- If approved, a refund will be processed to your original method of payment within 7-10 business days.

Exchanges:
- We only replace items if they are defective or damaged. If you need an exchange, email us at support@allthngsnayab.in.

Non-Returnable Items:
- Customized or personalized items.
- Earrings (due to hygiene concerns).
- Items on sale or purchased with discounts.

For any further assistance, feel free to contact us at support@allthngsnayab.in. We are committed to providing a hassle-free experience!